Report: Poor showing for Chicago's biggest airlines

... level on measures important to consumers, such as taking off on time and not losing checked bags. But the largest airlines in the Chicago region, United Airlines and American Airlines, had a lousy year by some measures, according to a report to be ...

http://www.chicagotribune.com/business/ct-biz-0408-airline-quality-20130408,0,4500113.story?track=rss