Passenger complaints surge as airlines stuff ever more people into fewer planes

Airlines keep shrinking the size of seats to stuff more people onto planes, those empty middle seats that once provided a little more room are now occupied and more people with tickets are being turned away because flights are overbooked.

http://www.winnipegfreepress.com/business/passenger-complaints-surge-as-airlines-stuff-ever-more-people-into-fewer-planes-201874251.html